Dealership hours of operation
Mon - Thu 10am - 7pm
Fri - Sat 10am - 6pm
Sun 11am - 5pm
Dealership hours of operation
Mon - Sat 7:30am - 6pm
Sun Closed
Dealership hours of operation
Mon - Sun 11am - 5pm
Dealership hours of operation
Mon - Sun Closed
My Garage

Audi Factory Order

One size does not fit all.

Factory ordering your next Audi gives you the freedom to choose exactly what you want to drive next. You can configure the vehicle's specifications to your exact preference and decide the options included, the paint colour, and even what the interior looks like. Customize your Audi to express your personality and add that personal touch.

Why should I factory order my next Audi?

One benefit is that you get to pick exactly which options you want included on your vehicle. For example, you can add convenience features like Adaptive Cruise Control, or special Audi Exclusive paint colours. This also means that you aren't paying for any features that you don't need, which saves you money. You can configure your perfect Audi that fits both your lifestyle and your budget.


Can I lease or finance a factory ordered Audi?

Absolutely! In fact we recommend it. For any of our clients that consistently lease new Audi models we recommend factory ordering their next vehicle so they can ensure it will be ready for them when their lease matures. If you would like to know more about the lease and finance rates available, please ask our team - 604.279.9663 or sales@audirichmond.com

How long does the process take?

You will work with one of our Audi Brand Specialists who will walk you through the entire process including pricing and timelines. They will sit with you and help answer any questions while you build the Audi of your dreams. The order process can take as little as one hour, depending on the complexity of the order and the vehicle options. Once the order is placed, the factory will give us an estimated arrival date which right now is between 4 to 12 months depending on the model and when the order is placed.

Do I have to pay a deposit?

Yes. We require a minimum $5,000 non-refundable deposit to secure your order. The deposit can be $10,000 or more for Audi RS models or orders with very unique specifications, or for custom Audi Exclusive paint colours.

What are the stages of a factory order?

  1. You configure the vehicle with an Audi Richmond Brand Specialist
  2. Place the order and pay the deposit
  3. Order is sent to the factory and confirmed
  4. The factory assigns a build date & builds the vehicle
  5. Vehicle is shipped to Audi Richmond
  6. Audi Richmond inspects the vehicle and details it
  7. You come in to finalize the paperwork and sort out insurance
  8. You drive away in your new Audi!


Factory order your next Audi.

Please fill in the form below and our team will reach out to you with more information.


Average response time during open hours: 4.16 Minutes


    Audi Factory Order


    *Audi loyalty rate reductions available up to 2% on select models for eligible current Audi owners and previous Audi Finance customers who have terminated an Audi Finance contract (lease or finance) in the current calendar year (some restrictions may apply). The interest rate will not be below 0.0%. Valid identification and proof of valid ownership/lease of current Audi, or terminated Audi Finance (lease or finance) contract during the current calendar year, is required. Rate reduction is not eligible on Audi vehicles currently being financed or leased through Audi Finance. Offer is non-exchangeable nor redeemable for cash. Conditions apply, please contact us for more details. Offers expire November 30, 2021.