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I wanted to share my great experience on the journey to my very first Audi vehicle. As I walked into the Audi of Richmond dealership, Sabrina greeted me with a warm and welcoming smile. Initially, I talked through our wish list, when Sabrina demonstrated a vast knowledge of the different models, options and the available packages Audi has to offer. This provided me the assurance of the direction I was taking, what I was looking for and confidence that I am in the right place. Throughout the test drive, Sabrina pointed out with high exemplary facts of all the technical features the car has to offer. Sabrina did a fantastic job throughout the whole process with true professionalism. I feel very strongly about the Audi brand and have much more respect for the employment choices they make to represent the brand - it makes the world of difference! I would not hesitate to recommend the brand and the Audi of Richmond dealership, specifically, Sabrina.
a week ago
Excellent service by Cameron at the service department at Audi Richmond. This is my second time having my Audi serviced at that location . Despite they are very busy department, Cameron was in constant contact with me to keep me informed and spent the time and effort to go over the service details afterward. I really appreciate his help and highly recommend him if you don’t know anyone there for your service .
a week ago
Awesome experience! Our service specialist was named Cam. He was professional, prompt, knowledgeable and friendly. We Will always use your location. People like Cam will ensure clients keep coming back. Well done and thank you! The HUNDAL family
5 months ago
I had a Great impressive experience with Audi of Richmond. Ann and Service advisor Eric are very helpful with excellent customer service. The technician is knowledgeable and have my 00 A4 repaired perfectly! I also have to Thank You the gentlemen at Parts Department for going above and beyond and getting the obsolete parts for my car. I will not take my car to anywhere else. I highly recommend this dealership.
a year ago
The Richmond Audi location has the best customer service hands down. My service advisor, Jeff, is fantastic. Super friendly, knowledgeable and genuinely looks out for my best interest. He consistently goes above and beyond and I'm always impressed with how professional and honest he is, providing proactive advice and recommendations that I appreciate. They definitely have a client centred service model. If you need anything Audi, I strongly recommend the Richmond Audi - best decision you'll make. You won't be disappointed.
a year ago
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