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I went to this dealership for the first time in my life. I was looking to buy a used vehicle from them. I had the pleasure to talk to sales rep Ashley and her manager Tony. They were both amazing, especially Ashley. She was friendly, professional and kind. They were very transparent throughout the whole process. All in all I was treated exceptionally well and would recommend them to all my friends and family. Thank you again Ashley and Tony. You guys rock!
2 months ago
Cam leclerc is perhaps the only service tech Audi Richmond has in their employ that appears knowledgeable and fair. The experience with others at this service location has left me with the feeling of empty knowledge employees with text book search and replace Missions for no reason other than building revenue. Good Job Cam! you will continue to get the Specialist service advisory to all four of our families AUDI product needs. Looking forward...... John
5 months ago
I had a Great impressive experience with Audi of Richmond. Ann and Service advisor Eric are very helpful with excellent customer service. The technician is knowledgeable and have my 00 A4 repaired perfectly! I also have to Thank You the gentlemen at Parts Department for going above and beyond and getting the obsolete parts for my car. I will not take my car to anywhere else. I highly recommend this dealership.
6 months ago
This was our first time visiting this dealership - wow what an experience. My son and I were greeted by Tony the manager who took the time to make us feel comfortable before introducing us to Dylan Hanna (sales specialist) who was equally awesome. Very knowledgeable, courteous and helped us in every way with zero pressure or “sales tactics” if you are looking for a new or used vehicle. This should be your first stop! Period.
6 months ago
The Richmond Audi location has the best customer service hands down. My service advisor, Jeff, is fantastic. Super friendly, knowledgeable and genuinely looks out for my best interest. He consistently goes above and beyond and I'm always impressed with how professional and honest he is, providing proactive advice and recommendations that I appreciate. They definitely have a client centred service model. If you need anything Audi, I strongly recommend the Richmond Audi - best decision you'll make. You won't be disappointed.
7 months ago
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